In today’s competitive market place, customers are increasingly
demanding that organisations demonstrate a commitment to Quality
Management and continual improvement. To meet these requirements,
more organisations are choosing to have their quality management
systems certified to demonstrate their commitment.
Understanding the problems and issues within the respective
fields of logistics and supply chain are invariably complex and
require clear reasoning and analysis. More so, the decision
making in supply chain management often requires not only
technical competencies from those individuals involved, but also
requires them to possess competencies of a more managerial
nature.